This Privacy Policy describes how IronMind FX (operated by Mohammed Alhamadeh) collects, processes, and handles personal information submitted through the forms on ironmindfx.com. This website does not operate a user account system or a persistent database. All data processing is operational and limited to handling your form submissions.
1. Information We Collect
We collect personal information only when you voluntarily submit one of our forms. The data collected varies by form:
Contact form: full name, email address, phone number with country code, subject, and message content.
Assessment form: full name, email address, phone number, and responses to an 8-section financial performance questionnaire covering financial basics, investment capacity, financial behaviour, productivity, wealth mindset, partnerships, pressure simulation, and physical energy.
Pricing form: full name, email address, phone number, and a financial profile including capital range, monthly income, trading experience level, discipline score, stress handling score, decision speed, available daily hours, financial goals, and service interest.
Qualify form: full name, email address, phone number, trading goal, experience level, capital range, available time, and risk personality type.
IP addresses are collected temporarily by our servers for rate limiting purposes only and are not stored or associated with your submission data.
2. How We Use Your Information
Your submitted data is used exclusively for the following operational purposes:
— To process your form submission and generate a relevant response or analysis
— To calculate your financial performance score (Assessment form)
— To determine your personalised pricing analysis and recommended service (Pricing form)
— To assess your eligibility and recommended programme path (Qualify form)
— To send you an acknowledgement email confirming receipt of your submission
— To send an internal notification to the IronMind FX team to allow follow-up on your enquiry
Your data is not used for marketing profiling, automated decision-making with legal effects, or any purpose beyond the above.
3. Data Storage and Retention
This website does not operate a persistent database. Form submission data is not stored on our servers after processing.
Upon submission, your data is processed in real-time and forwarded to the IronMind FX team via email through our email service provider. IP addresses used for rate limiting are held in temporary server memory only and are automatically cleared when the server restarts.
Your submission data persists only within the email systems of IronMind FX and our email service provider. You may contact us to request deletion of any previously submitted data held in our email communications.
4. Third-Party Services
We use third-party services to operate certain functions of this website. Each service may process a portion of your data as described below:
Email service provider — handles email delivery. Your name, email address, and form submission content are transmitted to our email service provider to deliver your acknowledgement email and the internal team notification. The email service provider operates under its own privacy policy.
AI processing service — generates personalised analysis. The Pricing and Qualify forms transmit your financial profile data (not your direct contact details) to our AI processing service to generate a personalised analysis narrative. This applies to these two forms only. The AI processing service operates under its own privacy and data processing policies.
Third-party embedded services — where applicable, our website includes embedded content from external services (such as market data displays). These services operate under their own privacy policies and may independently collect data when you interact with embedded content.
Hosting infrastructure — this website is served through a secure hosting infrastructure provider, which processes request-level technical data as part of standard hosting operations.
5. Security Measures
The following technical security measures are applied to all form submissions:
— Rate limiting: each IP address is permitted a maximum of 3 requests per minute (Contact, Assessment) or 5 requests per minute (Pricing, Qualify), preventing abuse and automated attacks
— Honeypot fields: hidden form fields that are invisible to human users; submissions that contain a value in these fields are automatically and silently rejected
— Server-side validation: all fields are re-validated on the server regardless of client-side validation, with strict format checks for email addresses and phone numbers
— Input sanitisation: submitted text is stripped of HTML tags and potentially dangerous characters before any processing occurs
— Content-type enforcement: only JSON-encoded requests are accepted on form endpoints; all other content types are rejected
— HTTP method restriction: only POST requests are accepted; all other HTTP methods are blocked
6. Your Rights
Because this website does not store a user database or persistent submission records, standard data subject rights apply primarily to data held within the IronMind FX team's email communications and within our email service provider's platform.
You may contact us at info@ironmindfx.com to:
— Request confirmation of whether we hold any data relating to a submission you made
— Request deletion of any previously submitted data within our email communications
— Ask questions about how your specific submission was processed
We will respond to all data enquiries within a reasonable timeframe.
7. No Data Selling or Unauthorised Sharing
IronMind FX does not sell, rent, trade, or otherwise share your personal information with third parties for marketing, advertising, or commercial purposes of any kind.
Your data is shared only with the third-party service providers described in Section 4 above, strictly for the operational purposes described in this policy. These providers are engaged solely to support the processing of your submission and the delivery of our service.
8. Contact
For privacy-related enquiries, data access or deletion requests, or any questions about how your information was handled, please contact us at:
Email: info@ironmindfx.com
Location: Dubai, UAE